gongos Mobile

Where consumers go, we go

Understanding the role mobile will play in your world requires a new way of thinking. Whether capturing consumers’ thoughts on-site, through lifestyle exploration or during the purchase path process, we can tailor a mobile or multi-modal approach to meet your objectives. In fact, mobile helps build a more realistic story of consumers, allowing you to better immerse your stakeholders in their world.

Beyond gaining more true-to-life insights by being in the moment with consumers, your research becomes a more natural part of their lives, increasing respondent engagement and response rates. And the ever-growing population of smartphone and smart-device owners enhances your ability to connect with hard-to-reach segments.

In addition to optimized surveys* that elicit consumer responses to your questions in the field, mobile journaling allows for longitudinal insights and spontaneous “research snacking” from wherever they are. Encouraging multimedia usage through journaling and mobile-enabled communities provides unfiltered glimpses of consumers—from the market, on the road, or through life’s everyday happenings. With gongos Mobile, you can truly take research to new places. Isn’t it time to find out how?

*Results from our 2011 study comparing smartphone-based survey data with online data are available.

How will you use mobile to bring
greater authenticity to your research?

Mobile Uses

  • In-store evaluation
    value propositions, overall experience, way finding, employee interaction, signage effectiveness, product, packaging, pricing, competitor intelligence, intercepts
  • Purchase path process
    longitudinal – pre, during, post
  • Lifestyle exploration
    in-home, on the road, or occasion-driven
  • Usability/Product placement
  • Experiential research
    events, sports, products, holidays, parties
  • Sponsorship research
  • Mystery shopping
  • App evaluation